Important Leadership Skills for Workplace Success

您是否有雇主寻找的领导能力？无论您是办公室经理还是项目负责人，所有优秀的领导者都需要许多soft skillsto help them positively interact with employees or team members.

是什么使有效的领导者

Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.

无论您是从入门级职位开始，并希望向上升级职业阶梯还是seeking a promotion，，，，yourleadership skillswill be among your most valuable assets.

十大领导技能

这是在工作场所成为强大领导者的前十名领导技能。

1. Communication

As a leader, you need to be able to clearly and succinctly explain to your employees everything from organizational goals to specific tasks. Leaders must master all forms ofcommunication，，，，including one-on-one, departmental, and full-staff conversations, as well as communication via the phone, email, video, chat, and social media.

A large part of communication involveslistening。Leaders should make themselves regularly available to discuss issues and concerns with employees. Other skills related to communication include:

• 积极倾听
• Articulating
• Business storytelling
• Clarity
• Concision
• Correspondence
• Editing
• 解释
• Expression
• Facilitating group conversations
• Nonverbal communication
• 推介会
• Public speaking
• Reading身体语言
• Reducing ambiguity
• Verbal communication
• 书面交流

2.动机

Leaders need to inspire their workers to go the extra mile for their organizations; just paying a fair salary to employees is typically not enough inspiration (although it is important too). There are a number of ways to激励your workers: you may build employee self-esteem through recognition and rewards, or by giving employees new responsibilities to increase their investment in the company.

Leaders must learn what motivators work best for their employees or team members to encourage productivity and passion. Skills related to effective motivation include:

• Allowing employee autonomy
• Asking for input
• 评估员工的利益
• 令人信服
• Mentoring
• 向员工担忧开放
• Persuasive
• Providing productive and challenging work
• Providing rewards
• Recognizing others
• Setting effective goals
• 团队建设
• 感谢员工
• Understanding employee differences

3.委派

Leaders who try to take on too many tasks by themselves will struggle to get anything done. These leaders often fear thatdelegating任务是弱点的标志，当它实际上可能是强大的领导者的标志时。

Therefore, you need to identify the skills of each of your employees, and assign duties to each employee based on his or her技能。经过delegating tasks to staff members, you can focus on other important tasks. Some skills that make a good delegator include:

• Accepting feedback from employees
• 为员工分配资源
• 评估员工长处和劣势
• Defining expectations
• 评估员工绩效
• Identifying measurable outcomes
• Matching the task to the right employee
• Prioritizing tasks
• Setting expectations
• Teamwork
• Time management
• Training
• Trust in employees

4.积极性

A positive attitude can go a long way in an office. You should be able to laugh at yourself when something doesn't go quite as planned; this helps create a happy and healthy work environment, even during busy, stressful periods.

If employees feel that they work in a positive environment, they will be more likely to want to be at work, and will therefore be more willing to put in the long hours when needed. Some skills that help make for a positive atmosphere in the workplace include:

• 关怀
• Conflict management
• Developing rapport
• Diplomacy
• Encouraging
• Empathetic
• Friendliness
• Helping others
• Humor
• Interpersonal
• Positive reinforcement
• Respect
• 社会的

5.值得信赖

员工需要能够对他们的经理或领导者感到自在，以解决问题和疑虑。对您来说，表现出自己的诚信非常重要 - 员工只会信任他们尊重的领导者。

经过being open and honest, you will encourage the same sort of honesty in your employees. Here are some skills and qualities that will help you convey your trustworthiness as a leader:

• Ability to apologize
• Accountability
• Business ethics
• Confidentiality
• Conscientious
• 对员工的行为一致
• Credibility
• Emotional intelligence
• Empathy
• 诚实
• Integrity
• Moral compass
• Reliability
• Respectfulness
• Standing up for what is right
• Thoughtful

6. Creativity

作为领导者，您必须做出许多没有明确答案的决定，因此您需要能够在框外思考。

Many employees will also be impressed and inspired by a leader who doesn't always choose the safe, conventional path. Here are some skills related tocreative thinking：

• Analytical
• Cognitive flexibility
• 概念化
• Critical thinking
• 好奇心
• 拥抱不同的文化观点
• Foresight
• Identifying patterns
• Imaginative
• Innovative
• 听别人的想法
• 建立抽象连接
• Observation
• Open-mindedness
• Problem solving
• Sound judgment
• Synthesizing
• 想象

7. Feedback

Leaders should constantly look for opportunities to deliver useful information to team members about their performance. However, there is a fine line between offering employees advice and assistance, and micromanaging. By teaching employees how to improve their work and make their own decisions, you will feel more confident delegating tasks to your staff.

Employees will also respect a leader who providesfeedback以明确但同情的方式。提供明确反馈的一些技能包括：

• Being open to receiving feedback
• Building confidence in employees
• Clarity
• Clearly laying out expectations
• Coaching
• Following up
• Frequent feedback
• Listening to employees’ responses
• Mentoring
• Positive reinforcement
• Providing specific advice
• Respectful

8. Responsibility

领导者负责他或她的团队的成功和失败。因此，当某事未正确地进行时，您需要愿意接受责备。

If your employees see their leader pointing fingers and blaming others, they will lose respect for you. Accept mistakes and failures, and then devise clear solutions for improvement. Here are some skills and qualities that help leaders convey their responsibility:

• Acknowledging mistakes
• Being open to customer feedback
• Evaluating best solutions
• Forecasting
• 从过去的错误中学习
• Listening to feedback from employees and managers
• Project planning
• Reflectiveness
• Resolving problems
• Transparency
• Troubleshooting

9.承诺

It is important for leaders to follow through with what they agree to do. You should be willing to put in the extra hours to complete an assignment; employees will see this commitment and follow your example.

Similarly, when you promise your staff a reward, such as an office party, you should always follow through. A leader cannot expect employees to commit to their jobs and their tasks if he or she cannot do the same. Some skills related to commitment in the workplace include:

• Applying feedback
• 对公司目标的承诺
• Determination
• Embracing professional development
• Following through
• Keeping promises
• Passion
• Perseverance
• 优先级
• Professionalism
• Team player
• Work ethic

10.灵活性

Mishaps and last-minute changes always occur at work. Leaders need to be灵活的，，，，accepting whatever changes come their way. Employees will appreciate your ability to accept changes in stride and creatively problem solve.

Similarly, leaders must be open to suggestions and feedback. If your staff is dissatisfied with an aspect of the office environment, listen to their concern and be open to making necessary changes. Employees will appreciate a leader's ability to accept appropriate feedback. Skills related to flexibility include:

• Ability to learn new skills
• Ability to respond to new problems or issues
• Adaptability
• 即兴创作
• Negotiating
• Open to feedback
• 认识个人的优势和技能
• 将员工视为个人

More Essential Skills for Leaders

Review a list ofleadership skillsand examples, as well as some of thebest skills to include on your resume and LinkedIn，，，，incorporate them into your job search and career materials, and mention them during job interviews.

How You Can Build Leadership Skills

您无需监督或成为经理来培养领导技能。您可以通过以下方式在工作中发展这些技能：

• 主动：超越职位描述中的任务。长期考虑对您的部门和公司有益的东西。尝试集思广益，并致力于做超越日常工作的工作。
• Request more responsibility:While you wouldn't want to ask for additional responsibility in your second week on the job, once you've been in a position long enough to become an expert, you can share with your manager that you're eager to grow your leadership abilities. Ask how you can help out—are there upcoming projects that require a point person? Is there any work that you can take off of your manager's to-do list?
• Target specific skills:If you have a specific skill that you want to develop—whether it'screative thinkingorcommunication—create a plan to improve your abilities in this area. This could meantaking a class，，，，finding a mentor帮助，阅读书籍或设定一个小目标，迫使您发展此技能。与经理和同事以及办公室外的朋友交谈，以帮助制定改进计划。

How to Showcase Your Skills

You can use the skill words listed here as you search for jobs. For example, apply the terms in your恢复，，，，especially in thedescription of your work history。You can alsoincorporate them into your cover letter。Mention one or two of the skills mentioned here, and give specific examples of instances when you demonstrated these traits at work.

You can also use these words in your面试。Keep the top skills listed here in mind during your interview, and be prepared to give回应时如何体现领导力的示例。